Provider Cues: Relay™ • Zero-Dashboard Mobile Engine

The Frontline Software Caregivers Never Have to Log Into.

Coordinate shifts, verify Sandata GPS EVV coordinates, and compile audit-compliant OAC service notes via native SMS and email cues. Zero app downloads. Zero forgotten passwords. Zero staff resistance.

Zero App Downloads
Plain English & Voice Notes
Automated OAC 5123 Notes
Runs Alongside Brittco / Therap
The Friction Breakdown

Why Frontline Caregiver Portals Fail

Most healthcare and disability software is built for administrators sitting at desks. When forced onto frontline DSPs and nurses in active group homes, friction ruins compliance.

The Password Reset Epidemic

DSPs juggle multiple clients with intense behavioral needs. Remembering complex passwords for 3 different desktop portals leads to skipped documentation and unlogged hours.

App Store Download Resistance

Caregivers frequently refuse to download corporate apps onto personal mobile devices due to storage limits, battery drain, or surveillance privacy concerns.

The Relay Solution: Native SMS

Every phone can send and receive texts. By routing shift cues and service documentation through standard SMS and email, adoption jumps to 100% on day one.

Live Workflow Mockup

From Casual Text to Certified Audit Record

Watch how a DSP's conversational SMS message is parsed, verified against EVV coordinates, and compiled into an audit-proof state service note.

PC
Provider Cues: Relay ● Autonomous Dispatch Daemon
8:02 AM
Shift Briefing • Euclid Home

Good morning Marcus! You are assigned to support David R. today from 8:00 AM – 4:00 PM.

• Single Ohio ISP Goal: Independent Meal Preparation
• 12:00 PM Med Pass: Metformin 500mg (Cat 1)

Shift completed at 4pm with David. We prepared grilled chicken and salad together for lunch. Administered 12pm Metformin with water. Later we walked to the community park for 45 mins. Mood was very calm, zero behavioral issues today.

4:04 PM • Delivered
Autonomous Verification

✓ Shift logged: 8.0 hrs (32 HPC units)

✓ GPS EVV verified at 24901 Lake Shore Blvd (<500 ft)

✓ 12pm Med pass verified

✓ ISP Goal recorded: Meal Prep

State-compliant PDF service note compiled and archived.
Automated Artifact Compilation

OAC 5123 Daily Service Note

Audit Ready
Individual Served: David R. (PMI: #9482104)
Caregiver: Marcus Vance, DSP
Shift Timing: 08:00 – 16:00 (8.0 hrs)
Billing Units: 32 Units • HPC (T2016)
ISP Goal Milestone Addressed: Goal 2: Independent Meal Preparation & Kitchen Safety

"Prepared grilled chicken and salad together for lunch with verbal prompts."

Medication Administration Log: 12:00 PM • Metformin 500mg Oral Tablet (Cat 1) Passed on time with full glass of water.
Sandata EVV Geofence: 41.6041° N, -81.5233° W
Verified (<500 ft)
The Low-Threat Adoption Wedge

Run Relay Alongside Brittco or Therap Today.

Locked in a multi-year software contract with Brittco, Therap, or another legacy vendor? You do not have to endure a messy software replacement to get modern mobile coordination.

Provider Cues: Relay (Standalone) $2,500 / Year

Includes full Zero-Dashboard autonomous SMS/email coordination, incoming shift log parsing, automated OAC PDF compilation, and webhook sync to your current system.